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Librarian FAQs

In November 2018 we are migrating our journals to the Literatum platform. The move will enable librarians and account administrators to discover, access and report on the content in the way most suited to their requirements.

As it is a widely used platform we hope many of you will already be familiar with the administrative interface. Literatum will provide simplified navigation, enhanced search capabilities and a reading experience optimised for any device.

This page answers some essential questions about the migration and covers account activation and administration, authentication, cataloguing and discoverability, pre-migration tasks and usage reporting. We have also created a migration checklist, which details the actions that librarians need to take. 

Will there be any interruption to access?

No. Library patrons won't experience any disruption to their access to content from the Royal Society.

What is the migration cut-off date?

Prior to the migration, users will still be able to access HighWire librarian portal and make changes to their IPs, institutional logo and administrator details. Any changes made after 14 November 2018 will not be migrated to the new platform. 

What are the key changes for account administrators and when do I need to make them?

  • Username and passwords will change after migration, customers will be emailed a link to set up their administrator accounts.
  • Any changes made on HighWire after 14 November 2018 will not be migrated to the new platform. We will endeavour to transfer any changes made on HighWire after this date after the migration but we do ask that administrators check the details and let us know if anything needs changed. 
  • Customers will need to download any historical usage data from HighWire before 23:59 on 31 December 2018, contact access@royalsociety.org if you need help with this. 
  • Customers will need to check details such as IP address and Shibboleth details after migration and contact access@royalsociety.org if these need updating. 

Account activation and administration

I am a new institutional subscriber. What do I need to do?

Before the migration, any new institutional subscriptions will be activated by the Royal Society through HighWire, our current publishing platform. 

Once the new platform has been launched, customers will be able to activate their subscription as soon as it has been processed.

The institutional username will be the email address used when setting up the account.

I am a returning or current subscriber. What do I need to do?

Returning or current subscribers will not need to activate their subscriptions. This information will automatically be carried over the new platform.  

Will my customer number change?

Your customer number will remain the same. Please contact us via access@royalsociety.org if you do not know your customer number, 

How do I create an administrator username and password?

Once the migration is complete, customers will be emailed a link to set up their administrator accounts. Please make sure your administrator email address is updated before 14 November 2018 for you to receive this email. Contact access@royalsociety.org to update the administrator email before this date.

For accounts created after migration, the username will be the email address you provided with your order.

I have forgotten my administrator username and password. What shall I do?

Pre-migration, please contact access@royalsociety.org to request new login details. Once the migration is complete you will be able to retrieve your details from the 'Login' button on the Royal Society journals page. 

How do I change my administrator email or username and password?

Pre-migration, you will need to log in. Your administrator details, including username and password can then be updated on our change user information page

After migration you will be able to log in and change these details from the 'My Account' section. 

How do I see which journals my institution has access to?

To find out what your institution has access to pre-migration please contact access@royalsociety.org.

After migration you will be able to see this on the Access Entitlements page when you are logged in as an administrator.

Authentication

 1. How do I create a WAYfless URL for Shibboleth for my institution?

The typical pattern for a WAYFless url is as follows:

https://royalsocietypublishing.org/action/ssostart?idp=<institution-entity-id>&redirectUri=<target-url> 

When constructing your WAYFLess URL you will need your IdP and the page URL to which you are linking. 

2. Will my Shibboleth Entity ID be migrated?

All Shibboleth IDs on file before 14 November 2018 will be migrated to the new platform. We advise all administrators to check their details after the migration. 

3. Which Shibboleth federations do you support?

The Royal Society publishing supports the below Federations: 

  • French Federation (renater)
  • UK Federation (ukfed)
  • Japanese Federation (gakunin)
  • US Federation (InCommon)
  • Italian Federation (signed)
  • Australian Federation (aaf)

4. How do I set up Open Athens for my institution?

For users of the OpenAthens Managed Proxy Service, we will support this with standard IP authentication (as long as each institution has their own dedicated assigned IP address). 

5. Can I register multiple Open Athens IDs?

We can register one Entity ID (IdP) per institutional account. Multiple users at the IdP can authenticate to gain access.

6. What authentication methods do you support?

For institutional subscribers we support IP access and Shibboleth. 

We also support OpenAthens Managed Proxy Service customers via IP authentication, and we can support Shibboleth authentication for IdPs in the OpenAthens federation, as well as other federations.

Individual subscriptions can accessed with a username and password directly through Literatum. 

7. How do I register IP addresses?

Any changes made to IPs before 14 November 2018 will be migrated to the new platform during migration. If you need to update IP ranges after this date, please use this IP registration form

Administrators will be able to check and update IP ranges on the new platform once the migration is completed.

8. How do I register EZproxy?

We do not provide support for EZProxy configurations. However, you can add the IP address of the proxy server for IP authentication, as long as it is not hosted in a shared data centre (the IP must be owned by the institution, and the EZProxy server should not be publicly accessible).

Cataloguing and discoverability

9. Where can I find the URL structure information for the new platform?

This will be released when the new journal sites are live. 

10. Do I need to make changes to my link resolver?

No, you will not need to make any changes. 

Pre-migration

11. Will search alerts and saved searches be carried over to the new platform?

Searches that have been saved on Highwire will not be carried over to Literatum. New searches can be created and saved. New content alerts, notifying users when relevant content is published, can also be created.

12. Will citations be carried over to the new platform?

Yes, DOIs will still resolve via Crossref. Other citations/references should be redirected.

13. Will journal alerts be migrated to the new platform?

Yes, we will migrate the user alerts. 

14. Will administrator usernames and passwords change?  

Yes. You will receive an email to update your account.

The launch of the new platform will create new user records. You will receive an email requesting that you activate your account. You will need to click on the link in the email and provide a new password.

Your email address will be used as the username.

15. What should I do about bookmarked links?

There will be permanent redirects in place, but please bookmark new direct links on the new platform.

16. How long will the redirects be in place?

Redirects will be permanent.  

17. Will my IP ranges be migrated?

All IP ranges on file before 14 November 2018 will be migrated to the new platform. Once the new platform has launched we encourage customers to check their IPs. If these need to be changed you can contact us at access@royalsociety.org.

18. Will my institutional logo be migrated?

Institutional logos will not be migrated. Customers can upload logos after migration by going to the Institutional Administration interface in the user profile. Select the 'Banner' section, enter the banner text and upload the institutional logo. The link will be available after customer data has been migrated.  

19. Will my current institutional trial access be affected by the migration?

Any current trials will still be active and access will not be affected. Trials set up in 2019 will be set up via the new platform.

20. What happens to my individual subscription username and password?

The email you provided when you placed your order is now your account username. You will need to set a new password by selecting ‘My Account’ from the main menu and then ‘Set new password.’ 

Usage reporting

21. When will usage reports be available from Literatum?

You will be able to run usage reports from the new platform from February 2019.  

22. How do I run usage reports on Literatum?

Log in on the new platform, go to 'My Tools' > 'My Account' > 'Usage Report' > 'Current COUNTER Reports' and select the parameters of the report. 

23. How do I download my historical usage data from HighWire?

Customers need to download historical usage data from HighWire before 31 December 2018. Please contact access@royalsociety.org if you need help with this. 

2017 and 2018 usage data will be available via the new platform from February 2019. 2019 usage data will also be available from this date. 

24. What usage reports will the new journals platform offer?

Administrators will be able to access the below reports for 2017 and 2018 from the legacy section of the new platform.

  • JR1: Journal Report 1: Number of Successful Full-Text Article Requests by Month and Journal
  • JR2: Access Denied to Full-Text Articles by Month, Journal and Category
  • JR5: Number of Successful Full-Text Article Requests by Year-of-Publication (YOP) and Journal

From 2019 all standard COUNTER 4 reports will be available. 

25. What formats will I be able to download usage reports in?

You will be able to download usage reports in XML, HTML and Tab-delimited formats.

26. My historical usage data seems to be missing. What do I do?

If your historical usage data from 2017 and 2018 is missing please contact access@royalsociety.org.

27. Is Literatum reporting different to Highwire?

The main differences in reporting will be:

  • administrators can receive alerts when usage data is available 
  • usage reports will also include usage for any non-subscribed journals 
  • usage is available on 4th of the month for the previous month.

28. Will I still be able to manage my own IP ranges via the account administrator area?

Administrators can update, add, and delete the IP addresses associated with their organisation.

To do this log in to the Literatum website from an authorised IP address. Open the Institutional Administration interface in the user profile. Select the IP Ranges section and configure the IP information as required.

Or you can fill in our IP registration form.  

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